Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
• Answering all product-related questions in a polite manner and addressing queries promptly.
• Collaborating and strategizing with the business and engineering teams.
• Attending workshops and refresher courses in sales and marketing.
• Planning and assisting with new product releases and events.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Assisting with the development of business plans.
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.
Requirements:
• Computer knowledge
• Proficient in MS-word
• Advance excel (V Lookup, H Lookup, Macro, Pivot table)
• Excellent verbal and written communication skills with proven negotiation skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Thorough understanding of purchasing procedures and policies.
• Proficient with Microsoft Office Suite or related software.