Danone MENA is looking for an experienced Performance & L&D Manager for its Specialized Nutrition (SN) Business in KSA. This role is responsible for in-field coaching and development of our Healthcare Nutrition Specialists & Management teams, through design & deployment of robust L&D strategies. Moreover, build and monitor performance KPIs necessary to maximizing team productivity, operational efficiency and governance.
The candidate will carry the following responsibilities:
A- Key Accountabilities:
• Design & deploy comprehensive L&D strategies to enhance Healthcare Nutrition Teams’ performance and capabilities
• Develop Annual Training Plans in collaboration with team managers, to deliver tailored learning & coaching sessions for Healthcare Nutrition Specialists.
• Develop and monitor Performance Management Systems (Dashboard, KPIs, Achievements, etc), to analyze and evaluate team’s performance levels.
• Work closely with district managers to assess and evaluate the performance of their team and ensure alignment with coaching plans.
• Conduct capability & skills gap assessments to identify team needs.
• Provide regular monthly reporting to Senior Management on team performance, learning & coaching KPIs
• Monitor & evaluate the effectiveness of learning & coaching sessions and monitor post-training action plans.
• Conduct regular field visits to assess the effectiveness of Healthcare Nutrition Specialists’ ways of working on-ground and share constructive feedback.
• Collaborate closely with HR Talent & Business Partners to assess field force candidates’ knowledge, skills and organizational fit
B- Key Performance Indicators:
• Delivery of objectives and training plans as agreed in line with Annual Operating Plan.
• Training tracking by Team with clear development plan.
• Medical induction for the HN Team.
• HNSS Team development as per company objective through Team Mapping.
• Coach HN teams in field as per 40% time in field.
• Monitoring and analyze reporting team effectiveness KPIs.
C- Job Dimensions:
• Building the credibility of our business and brands through highly competent Healthcare Nutrition teams.
• Develop and execute L&D strategies to build strong Healthcare Nutrition teams in line with the skill & capability level required to perform in KSA market
• Coach, mentor and develop others to help them excel in their current role.
• Ask for coaching and developmental feedback.
• Operating within a highly competitive KSA market.
To be successful in the role you should ideally have:
Bachelor and Experience:
• Education: Bachelor’s degree in the field of Medicine/Nutrition/Pharmacy
• Experience: 5-7 years of relevant experience in the Healthcare or Pharmaceutical Industries, with at least 2 years in the field of L&D and/or commercial excellence.
• Extroverted; with strong networking & communication skills
• Only candidates with a valid KSA Iqama will be considered!
Functional Competencies:
• Good Microsoft Office skills, in particular Excel and PP
• Good Knowledge of Power BI Stack is a plus.
• Strong knowledge of healthcare systems in KSA.
• Medical Messaging
Soft Skills:
• Strong analytical skills
• Fast execution, doer
• Strong communication skills- open & effective
• Highly energetic
• Can do mentality - embraces change
Location: Jeddah, Saudi Arabia
Languages required:
• Proficiency in English and Arabic is a must
Danone Values: Candidates are expected to adhere to Danone's core values: Humanism, Openness, Proximity & Enthusiasm.
Mobility: Candidate should preferably be open to moving within the region or outside the region with Danone in 3-4 years if such an opportunity will arise which will contribute to his/her career growth.
Danone is a world-leading food company operating in three business divisions: Fresh Dairy Products, Specialized Nutrition, and Waters. Danone’s mission is Bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have in impacting the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet and this is what our new signature One Planet One Health embodies.