People Investigations Sr Specialist

OVERVIEW

Position

People Investigations Sr Specialist 

Job Code

Reports to

Investigations Lead

Direct Reports

Division/Section

People Operations

Department

People Operations

Sector

People

Job Family

Role Purpose

Overseeing and conducting comprehensive investigations into workplace complaints, including but not limited to, allegations of misconduct, discrimination, harassment, and policy violations. This role ensures that all investigations are conducted in a fair, thorough, and timely manner, adhering to NEOM’s policies and legal standards. The People Investigations Professional will also be responsible for developing and implementing investigation protocols and training programs to support the People team and foster a culture of integrity and compliance within the organization.

KEY ACCOUNTABILITIES & ACTIVITIES

Duties and responsibilities

• Lead and manage complex investigations into employee complaints and allegations.
• Gather and analyze evidence, interview witnesses, and document findings.
• Maintain confidentiality and impartiality throughout the investigation process.
• Prepare comprehensive investigation reports and present findings to senior management.
• Create and update investigation guidelines, procedures, and best practices.
• Ensure all investigation processes comply with legal standards and NEOM’s policies.
• Implement continuous improvement initiatives for investigation procedures.
• Develop and deliver training programs for People staff such as HRBP’s on conducting initial investigations, recognizing potential issues, and fostering a compliant workplace culture.
• Provide coaching and support to People team members involved in investigations.
• Utilize case management systems to track and document investigations.
• Ensure timely resolution of cases and monitor follow-up actions.
• Generate reports and metrics on investigation trends and outcomes for senior leadership.
• Work closely with legal, compliance, and other relevant departments to ensure coordinated handling of cases.
• Communicate investigation findings and recommendations to stakeholders, including senior management and legal counsel.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills and Experience

• 5+ years of experience in Investigations.
• Proven experience in conducting investigations, preferably in a corporate or organizational setting.
• Strong knowledge of investigative techniques, principles, and best practices.
• Excellent analytical and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficiency in using investigation tools, technology, and software.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of legal and regulatory compliance related to investigations is preferred.

Qualifications

• Bachelor's degree in Criminal Justice, Criminology, Legal Studies, Human Resources, Business Administration or a rela