Patient Services Technician II

Key Accountabilities & Responsibilities:

• Ensure that the appropriate documentation relating to patient identification is available and submitted and that Consents to Treatment forms are completed and signed.
• Elicit information from patients and their relatives in a courteous manner, providing guidance and assistance as appropriate. 
• Maintain highest levels of confidentiality and instill the need for confidentiality in subordinates. 
• Ensure that all activities are carried out in compliance with KAAUH regulations and guidelines. 
• Schedule patients’ appointments for treatment in Outpatient Clinics using the computerized system and Activate patient’s visit in HIS. 
• Perform duties in relation to the Patient Information Centre by providing advice, guidance and direction to patients and relatives; dealing with telephone enquiries concerning patient location admission scheduling and waiting list status in compliance with rules on confidentiality.
• Maintains Inpatient Computer System in a timely manner by inputting patient data and checking aily census reports.
• Ensures through his/her actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the Hospital.
• Respects patients and their families to promote a patient-centered care culture.
• Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
• Perform  other job related duties  as assigned.

Minimum or Required:

-Two and a half- years Diploma in Healthcare Administration or Health Administration or Hospital Administration or a related field.

-SCHS Registration/License

-2 Years of Experience 

Preferred:

-Three- years Diploma in Healthcare Administration or Health Administration or Hospital Administration or a related field.

-SCHS Registration/License

-No Experience Required .