Operations Manager
On-site Bayut KSA, Operations Full time
Riyadh, Riyadh Province, Saudi Arabia
Description
Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
As an Operations Manager, you will oversee the purchase or sale of real estate property on behalf of our business or private investor. You are also responsible to identify good property investment opportunities,
In this role, you will:
Plan, organise, direct, manage and evaluate the inventory management activities.
Develop and communicate inventory operational management policies and procedures.
Monitor inventory levels, inventory movements and identify gaps.
Develop and implement TOP improvement plans.
Conduct investigations into inventory management incidents in order to verify and resolve complaints.
Remain current with the latest inventory management and sales transactions.
Confer with other department management and staff to coordinate inventory management activities.
Liaise with the technical department to ensure timely deliveries of information.
Stay up-to-date with new projects and facilities.
Provide day-to-day administrative and operational support to Lead Agent.
Manage complex calendars, current projects, customer fire drills and various project needs.
Lead and provide support and follow up on various businesses and special projects as assigned by Lead Agent which touch on a broad range of topics.
Conduct, research and create reports and/or presentations.
Manage client relations and CRM.
Take ownership of the department and the different functions within it. Maintain an orderly workflow according to the priorities Coordinate and give feedback to the concerned departments on business processes and any client complaints. Maintain working relationships with all concerned departments Mentor and develop the operations team and nurture an environment where they can excel through encouragement and empowerment Analyse statistics & data and compile accurate reports. Analyse and improve process and service procedures, policies, and standards Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions KPI management and tracking team member performance Continuously look towards improving the existing operations and focusing on scale. Improve operational management systems, processes, and best practices Formulate strategic and operational objectives
Requirements
Bachelor’s degree in operations management, Business, Finance, or any related field.
10 years in a leadership role managing and mentoring supervisory and first-level managers in a production setting. Must have a proven track record with management, high level/executive administration or relevant experiences, preferably in the real estate industry Experience in sales operations and contracts. Experience working in large tech/ecommerce companies Experience in Real Estate is a must. Knowledge of the local real estate market Knowledge of CRM systems Excellent communication and influencing skills - able to manage up or down in the organisation, and comfort working with senior leadership Strong time management skills, ability to assess and manage priorities, excellent verbal and written communication skills Outstanding organisational skills Critical thinking and problem-solving skills. Managerial and leadership skills with ability to manage people. Ability to communicate effectively, supervise, train and direct a the team Must be highly organised, have strong attention to detail, and be self-motivated Planning, organising and delegation of tasks and functions Leadership ability
Benefits
High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development
#BayutKSA
Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
