الوصف الوظيفي
Manage the deployment and operation of NetIQ's identity and access management (IAM) solutions onsite. Assist with the integration of NetIQ tools into the client's existing infrastructure, including single sign-on (SSO) and multi-factor authentication (MFA). Monitor and optimize directory services, identity synchronization, and privilege management systems. Collaborate with internal teams to enforce IAM policies and best practices. Provide ongoing support for NetIQ software, including upgrades, troubleshooting, and customizations. Train IT staff and end-users on IAM tools and workflows to enhance operational efficiency. Create detailed documentation of IAM implementations and processes for audit readiness.