Ocean Services Manager

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

To further develop the Ocean Export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

• Create and maintain an effective department organization chart, which is designed for flexibility and growth.
• Prepare, execute, monitor and update the department business plan at regular intervals.
• Monitor and improve key departmental productivity.
• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
• Have thorough knowledge of the Ocean Export product.
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Attend the weekly branch Sales meeting and facilitate discussions on Ocean Export with market updates and trends.
• Take an active role in the transition of new business/ updates to existing business.
• Be open to implementing new system changes and enhancements into your department.
• Be involved and suggest system/process improvements.
• Grow department Revenue in line with District budget target and management expectations.
• Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
• Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)
• Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative
• Assist supervisor and key staff with goal setting and monitoring development.

• University or equivalent business qualifications
• Minimum 7 years Expeditors’ or industry experience
• Minimum 3 years team management experience
• Proven problem solving, interpersonal, communication and leadership skills
• Good computer skills (e.g., MS Excel, MS Word)
• Fluent in English

Employee Benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program