Nursing Supervisor

Job Purpose / Objective 

Supervise, coordinate and organize all nursing related functions/ activities for the specific assigned shift which include clinical and administrative tasks with focus on providing and delivering high quality of patient care based on JCIA/ CBAHI and other accreditation standards. Supervisor role is balanced between patient care/ needs and monitoring the nursing department performance during a specific shift as to promote continuing professional development of staff and ensure the provision of the best quality patient care within the available resources.

Key Responsibilities / Accountabilities  

• Ensure the efficiency of departments’ operational activities by being involved, available and reachable.
• Conduct physical round (clinical and non-clinical) to all departments/ units to:
  • Review the staffing status and ensure adequate coverage.
  • Gather patient census.
  • Check and inspect appropriateness of the department including medication rooms, stores and utility rooms.
  • Support and inspire the staff on duty and be role model / reference.
  • Identify and notice any unusual behavior/ observation and act accordingly.
• Visit the department as needed whenever:
  • Staff call for help/ clarification and additional resources
  • Patient complaint
  • New admission
  • Incident occurrence
• Monitor staff performance/ practice and refers any observation to Nursing Manager/ Head Nurse in constructive manner for improvement purposes.
• Complete Nursing Supervisor round checklist accurately and on time (appendix 1 & 2).
• Attend and sort out all patient concerns / complaints to ensure patient satisfaction.
• Serve as Liaison between doctors/ other department staff and Team Leader as needed.
• Reallocate and reassign staff to ensure adequate staff are available to delivering the expected Nursing care.
• Work collaboratively in multidisciplinary approach to ensure continuity of care.
• Monitor absenteeism and delays, report it appropriately.
• Maintain confidentiality in handling patient and staff related issues.
• Provide patient and family education as needed.
• Administer medication as per doctor order and as needed.
• Respond to code blue and other codes.
• Participate in shift endorsement/ hand over as needed.
• Act as staff and patient advocate.
• Participate in education/ orientation nursing activities.
• Participate in performance appraisal for the staff.
• Precept in new appointed supervisor.
• Participate in any accreditation/ reaccreditation process.
• Visit critically ill and new admission patients.
• Coordinate and arrange any equipment/ supply transfer, borrowing and return back with other HMG project.
• Arrange pull-out within and out the project.
• Prepare shift report and any other required report.
• Attend the Nursing administration meetings and represent Nursing in certain committee as delegated by Director of Nursing.
• Comply with the standards and perform duties necessary to support, achieve and maintain national and international accreditation.
• Maintain excellent record of attendance and punctuality.
• Undertake responsibilities as Head of department/ unit and Director of Nursing in their absence, as and when required.
• Perform any delegated tasks/ duties assigned by Director of Nursing within realm of knowledge, skills and abilities. 

Education/ Professional Qualification

• Bachelor’s Degree or equivalent
• Nursing

Experience

• 10-years experience in general hospital.
• 5 years in senior nursing position not lower than Charge Nurse