OVERVIEW
NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.
As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses, and reinventing environmental conservation.
As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.
Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!
ROLE OVERVIEW
The Municipal Commercial Compliance Manager ensures that all commercial activities within NEOM adhere to regulatory standards, organizational policies, and health and safety requirements. This role involves monitoring compliance, conducting audits, implementing improvements, and focusing on loss prevention to maintain high standards of commercial operations.
The Municipal Commercial Compliance Manager will report to the Municipal Operations Director and collaborate with the Municipal Affairs team, NEOM sectors, regions, and departments, as well as service providers, vendors, suppliers, and other external governmental and private entities.
REQUIREMENTS SUMMARY
- Demonstrated strong knowledge of forming policies, legislations, and procedures related to municipal framework.
- Demonstrated strong knowledge of the Saudi Arabia law.
- Prove a strong background in MOMAH regulations.
- Ability to analyze problems and solve them in the most cost-effective manner.
- Experienced in leading and managing complex projects with multiple stakeholders, internal and external.
- Capability to promote a cooperative work environment.
- Outstanding interpersonal skills.
- Able to maintain & manage communication links with a variety of stakeholders.
- Able to work effectively with diverse nationalities.
- Outstanding communication skills, both written and oral in Arabic & English.
- Capable in leading safety audits, accident investigation, analysis, and recommendations for improvements.
ROLE COMPETENCIES & ACTIVITIES
The Municipal Commercial Compliance Manager's responsibilities will include, but not be limited to:
Stakeholder Management
- Offer regulatory interpretation and advice to stakeholders on both large-scale municipal changes and ad hoc inquiries.
- Manage and oversee stakeholder submission and validation process.
- Communicate the newly issued and reviewed municipal policies, procedures, regulations, and guidelines with NMA management.
- Maintaining rapport with the municipal functions to resolve any regulatory conflicts and to answer related questions.
- Overall coordination with other stakeholders.
Compliance Management
- Lead municipal compliance activities in a manner that builds understanding and creates ownership.
- Participate in planning and coordinating municipal regulations & standards implementation activities of the NMA entities to guarantee compliance.
- Develop and review compliance standards processes and share lessons learned with the internal and external stakeholders.
- Support the department with the implementation and annual management of the ISO 9001:2015 framework under the applicable provisions.
- Ensure existing compliance processes and procedures are being followed through audits.
Project Management
- Implement compliance initiatives internally & manage compliance with third-party entities.
- Ensure HSE requirements & NEOM business policies are adhered to.
- Design and develop project plans to implement new policies, programs, initiatives, and systems.
- Review municipal contractual statements of the department contracts.
- Provide required support during internal and external audits as needed.
Leadership
- Manage, coordinate, and evaluate the improvement of municipal governance management processes.
- Ensure all policies, procedures, and standards within NMA are aligned with Saudi Arabia Law and the Ministry of Municipalities and Housing (MOMAH).
- Present findings, projections, and recommended actions and support senior management to achieve compliance with municipal internal/external regulations.
- Ensure meeting the departmental goals & objectives.
- Conduct related updates and presentations to management and team.
- Prepare and provide monthly/weekly highlights/status reports and presentations to management.
- Any other related tasks required.
Culture and Values
- Embrace NEOM’s culture and Values https://www.neom.com/en-us/about
- Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
- Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
- Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.
EXPERIENCE & QUALIFICATIONS
Knowledge, Skills and Experience
- 7+ years of experience working in a HSE management and compliance role.
- Experience in Municipality services or Facilities Management Services with a focus on the Operations and Maintenance field (O&M).
- Excellent experience in Project management systems/Tools.
- Experience managing safety across multiple (construction) sites and within facilities.
- Excellent understanding of safety systems (Fire alarm, emergency systems).
- Understanding of the related standards - ISO 45001.
- Knowledgeable in environmental protection, waste re
