About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Main Tasks and Responsibilities
Key Responsibilities:
- Team Leadership & Supervision
- Lead, train, and inspire the beverage team to provide outstanding service.
- Conduct team meetings, offering guidance, feedback, and addressing any challenges.
- Manage staff schedules, ensuring the bar is adequately staffed during peak times.
Guest Service Excellence
- Provide exceptional service and a personalized experience to each guest.
- Recommend and craft unique, customized beverages based on guest preferences.
- Address guest feedback or concerns professionally and resolve any issues promptly.
- Beverage Preparation
- Design and prepare innovative and high-quality mocktails, fresh juices, smoothies, and other non-alcoholic beverages.
- Ensure drinks are made according to the highest standards of quality and presentation.
- Keep up-to-date with non-alcoholic trends to introduce creative and exciting drink offerings.
Operational Oversight
- Supervise the daily operations of the bar, ensuring cleanliness and efficiency.
- Maintain stock levels and manage inventory of ingredients, tools, and supplies.
- Ensure all equipment is well-maintained and any defects are reported for repair.
Stock Control & Inventory Management
- Monitor and order ingredients for beverages to maintain optimal stock levels.
- Control costs by minimizing waste and tracking beverage usage.
- Keep accurate records of inventory and ensure timely replenishment of supplies.
Health & Safety Compliance
- Follow health and safety regulations, ensuring safe preparation and handling of all beverages.
- Maintain a clean, hygienic work environment in line with health standards.
- Ensure all equipment and tools are used safely and stored properly.
Training & Development
- Provide training on beverage preparation, guest service standards, and health guidelines.
- Encourage team development and ensure all staff are knowledgeable about drink options.
- Stay informed about the latest trends in beverages and pass that knowledge on to the team.
Administrative Duties
- Oversee the cash handling and POS transactions at the bar.
- Assist in staff performance reviews and provide constructive feedback to improve performance.
- Ensure all duties are completed efficiently and in line with hotel or establishment standards.
Confidentiality
- Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details
