THE WORK: Join us in a dynamic environment where you will be the go-to expert in Multi-Channel Customer Interaction Management. As an SME in this field, you will collaborate with and manage the team to perform seamlessly. Responsible for team decisions, you will engage with multiple teams and contribute to key decisions. Your role will involve providing solutions to problems that apply across multiple teams. Exciting challenges await you in this role! Generate insights and advise on digital marketing data and spend toward channels Develop recommendations to improve operational, technical, and design content Deliver digital marketing services for interactive programs and campaigns, including on-going maintenance and operations Maintain awareness of new and emerging marketing technologies Build relationships across clients, agencies, and vendors on non-creative program and campaign elements HERE'S WHAT YOU WILL NEED: Expert proficiency in Multi-Channel Customer Interaction Management A minimum of 5 years of experience in relevant related skills Bachelor's Degree in relevant field of studies BONUS POINTS IF YOU HAVE: Expert proficiency in Digital Customer Strategy Expert proficiency in Digital Marketing Expert proficiency in Digital Marketing Development Expert proficiency in Marketing Creative Development
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
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