QUALIFICATIONS
- 5+ years of professional development/HR experience, ideally in a professional services environment
- Strong interest in professional development and coaching individuals
- Creative problem-solving capability combined with good project management skills to lead and structure end-to-end project work
- Ability to adhere to the highest professional and process standards and stand firm on decisions
- Strong integrity, maturity and fairness in dealing with people and confidential information
- Ability to work under pressure, multi-task and deal with shifting priorities and create structure from ambiguity
- Excellent interpersonal and communication skills (oral and written) at all levels; strong influencing capabilities; ability to listen
WHO YOU'LL WORK WITH
As part of the Staffing and Professional Development team in the Middle East Office (MEO), you will work closely with consultants, partners, and other team members while supporting our consultants’ professional development. You would be part of a dynamic team and fast-paced environment.
In this role, you will develop a professional relationship with consultants from the region, building an in-depth understanding of the consultant’s professional aspirations, experience, strengths and development needs. You will provide coaching and guidance on staffing, skill development and career progression. As part of this you will manage the information flow in our system and participate in our annual review cycles.
Moreover, you will build and maintain trusted relationships with the office leadership to ensure staffing decisions are taken effectively and in accordance with both our clients’ needs and our consultants’ development needs.
On top of this, you will work on special people-topic related projects requiring collaboration with other MEO and regional people teams.
WHAT YOU'LL DO
As you coordinate the staffing process across Middle East Office (MEO), you will take end-to-end ownership of ensuring that consultants are appropriately staffed to teams, providing guidance on staffing decisions. This involves closely monitoring each consultant's development, career progression, and addressing any issues as they arise.
You will offer both formal and informal feedback related to their staffing and evaluations. You will gather detailed information from Partners and associate partners regarding potential studies and likely staffing needs, recommending the best available team of consultants for each study by balancing both team and individual needs.
You will diligently manage the accurate entry and maintenance of staffing-related information in relevant systems, including keeping consultant profiles up-to-date. Additionally, you will liaise with practice documents in other cells to facilitate inbound and outbound staffing assignments, coordinate with recruiting and learning departments regarding recent hires and training needs, and work with the finance department on staffing-related billing arrangements, such as per diem changes. Part of your responsibilities also includes helping to create supply and demand forecasts and reports for local client service professionals' leadership.
In coordinating MEO-based consultants’ professional development-related processes and activities, you will develop a deep understanding of consultants’ professional aspirations, strengths, development needs, and relevant personal circumstances. By monitoring consultants’ development and satisfaction, you will provide counsel on specific assignments and general skill development, guiding them on their development path, work-life balance questions, and other matters. Building trust and credibility is crucial to your role, as you aim to establish strong, trust-based relationships with consultants through an in-depth understanding of their professional aspirations, experience, strengths, development needs, and personal skills. You will coordinate evaluation and feedback processes, managing logistics, collecting materials, and maintaining relevant databases. Furthermore, you will support other practice document projects by proactively identifying and contributing to process improvements.
