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Job Purpose
Oversee and optimize the complete housing operations cycle, ensuring high-quality services, compliance with safety standards, and efficient team management for employee satisfaction.
Key Accountability Areas
Accommodation Management:
- Manages the complete accommodation cycle for AED, Ceramics, and Lamar factory non-staff, ensuring high-quality housing services.
- Controls all housing-related activities to maintain a high level of employee satisfaction.
- Ensures compliance with safety standards and governmental regulations by applying GCDA specifications.
- Approves and supervises maintenance execution, materials, and results, ensuring proper functionality of systems and equipment.
Process Improvement and Team Management:
- Improves work processes by developing effective techniques, tools, and setting system/application requirements for cost reduction and increased efficiency.
- Establishes team structures within the housing section to facilitate smooth information flow.
- Develops and implements policies, processes, and procedures to enhance guest service, employee satisfaction, and value for cost improvement.
Reporting and Monitoring:
- Ensures accurate reporting on tenants, assets, accommodation, rents, and maintenance costs, providing updated information to the financial controller for the recovery process.
- Assigns duties and rosters to team members to optimize human resources utilization.
- Closely monitors the activities and behaviors of employees in accommodations, receiving frequent reports to ensure compliance within the compound.
Role Accountability
HR Proficiency:
- Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
- Ability to recognize low performers and guide them to improve or release them.
- Ability to treat subordinates equally without any discrimination.
- Assessment criteria of subordinates is performance that leads to planned results.
- Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.
Responsibility:
- Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
- Able to anticipate problems and make the necessary proactive steps to prevent them
- Ability to take necessary and proper timely decisions.
Delivery:
- Deliver the required results in timely manner with required quality and cost.
- Making a Tangible Difference:
- Must make a tangible difference to his area of operation. and exceed business expectations.
Business Planning and Performance:
- Able to transform the corporate goals into business plans.
- Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
- Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
- Provide periodic work progress reports.
- Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.
Organizational Development:
- Develop the organizational structure according to the current requirements taking into consideration future and development plans.
- Ensure availability of job descriptions for all job roles and deployment.
Business Process Improvements:
- Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
- Promote the automated systems and using them fully, to spread its culture.
Quality:
- Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.
Adaptation:
- Adapt to new and alternative techniques, technologies, management structures, and business models.
Health, Safety and Environment:
- Ensure a safe, secure, and legal work environment as per the standard regulations.
Academic Qualification
Bachelor Degree in Business Administration
Work Experience
5 to 10 Years
Technical / Functional Competencies
Operations Planning
Operations Management
