Maintenance Manager

Function

Maintenance Manager

Reports to

Senior Operations & Maintenance Manager (SCM)

Direct Reports

Safety Officer, IT & Controls Engineer, Service Support Assistant (S/P & Logistics), Maintenance Duty Supervisors.

Job purpose statement

• Manage the maintenance crew and activities of the service contract.
• Proactively locate improvement opportunities in maintenance processes and activities.

Scope

• Maintenance management for the baggage handling system and client relationship management, as specified in the contract. 
• Building and maintaining relationships with key decision makers. 
• Direct streamlined communication with the client to ensure maximum synergy between different maintenance functions of the airport facility and the automated baggage handling system. 
• Having direct contact with client management to create prospects.
• Keeps in close contact with head office for maintenance activities. 

Qualification and abilities

• High level technical education.
• Have electrical, mechanical and control knowledge (high technical education).
• 10 years’ experience in technical function (electrical and mechanical).
• 5 years’ experience in management / team leader function.
• Team builder/motivator/coach. Lead by example.
• English proficiency with high level skills of verbal and written communication.
• Proper communication capabilities.
• Problem solving skills.
• Able to work under pressure.

Responsibilities

• Manage the site-based maintenance crew.  
• Improve performance of the automated baggage handling system and the maintenance crew.
• Performance communication internally and with the client. 
• Locating improvement opportunities. 
• Spare parts management and optimization.
• CMMS and tooling.
• Warranty management.
• Budget control.
• Co-ordination with other stakeholders and contractors.
• Co-ordination with service desk for second- and third-line support.
• Continuous focus on health and safety.
• Site representative of Vanderlande Industries for all maintenance activities. 
• Take lead during break down and maintain high system availability.
• Ensure all maintenance related KPIs are met.
• Business functions focused and entrepreneurship mindset.

List of key activities

• Manage maintenance teams and shift schedules.
• Responsible for PM/CM/EM related activities.
• Based on experience plan predictive maintenance.
• Ensure optimal manpower & skills distribution.
• Schedule and distribute activities.
• Locate improvement opportunities, make improvement plan and execute / distribute improvement plan.
• Rotates staff to ensure wider levels of competence and coverage.
• Commits to and drives performance improvement.
• Will liaise with operations manager on the impact of maintenance activities deliverable on day-to-day basis as required for operations.
• Methodologically analyzing and improving departmental processes, such as people development.

Work pattern

Day Time

Differentiator

• Manages team, performing a variety of interrelated activities.
• Sets priorities, distributes work, monitoring progress and quality.
• Methodologically analyzing and improving departmental processes, such as people development.
• Self- confidence / Independence. 
• Customer-orientation / Service provision.
• Persuasiveness / Communicational skills.
• Decision making.
• Stress resistance.
• Entrepreneurship.  
• (Organizational) Sensitivity.
• Maintaining relationships.