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Maintenance Engineer
locationsRiyadh time typeTemps plein posted onOffre publiée aujourd'hui job requisition idR0642826 Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
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We are looking for an energetic and enthusiastic
Maintenance Engineer to be based in Riyadh, Saudi Arabia to support the maintenance organization in solving complex technical issues and spreading technical knowledge through the organization.
Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure safety of end-users and other employees.
Responsible for solving complex technical issues that THD has assigned to him/her
Responsible for performing first visits of new equipment coming from competitors or KONE when requested by sales/supervisor.
Responsible for identifying any technical issues in equipment under maintenance that could cause call outs or safety hazards and fix the issues, create sales leads and/or communicate to THD Manager.
Responsible for actively identifying any technical competence gaps to maintain new equipment in service (both from competitor and from new equipment) and communicate it to Maintenance Supervisor / Technical Helpdesk Manager.
Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and actively communicate with Technical Helpdesk Manager.
Contributes to the ongoing improvement of products, methods, and safety by providing feedback toTHD Manager.
Responsible for effectively planning his/her workload, in conjunction with THD Manager
Responsible for solving complex remote monitoring / alarm system issues that THD has assigned to him/her customer relationship management.
Responsible for customer satisfaction through quality of service and through proactive and precise on-site communication
Accountable for maintaining excellent relationships with the customers and users present on site by applying the service mindset Leadership / People management.
Accountable for improving the competence of the Maintenance Technicians by explaining the root causes and the solutions of the technical issues solved.
Responsible for spreading the knowledge of Field Letters, Express Letters, and new maintenance methodologies (ASG documents)
Responsible for giving training/coaching to Maintenance Technicians nominated by the THD / Maintenance Operations manager.
Bachelor degree in Mechanical or Electrical Engineering.
Minimum of 2 years experience.
Excellent English & Arabic language skills.
Excellent communication and follow up skills.
Proficient in Microsoft (Word, Excel, Outlook, Teams)
This role is open only for Saudi nationals.
Chez KONE, nous nous attachons à créer une culture de travail innovante et collaborative, dans laquelle nous valorisons la contribution de chaque individu. L’engagement de chacun de nos salariés est au cœur de notre démarche collaborative et nous encourageons la participation de chacun ainsi que le partage d’informations et d’idées. Nous nous engageons au quotidien dans une démarche durable et responsable, s’appuyant sur des pratiques commerciales éthiques. Nous développons une culture basée sur la confiance, le respect et le travail en équipe ainsi que sur la reconnaissance de la performance individuelle. Rejoindre KONE, c’est rejoindre une entreprise ou il fait bon vivre, respectueuse de la qualité de vie de chacun de ses collaborateurs. Nous sommes fiers de proposer des parcours de carrières riches en expériences et opportunités qui vous aideront à atteindre vos objectifs professionnels et personnels.
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