Job Purpose
The Logistics & Transportation Services Manager oversees and optimizes the logistics and transportation operations at KAUST. This role involves managing the supply chain process, ensuring the effective delivery of goods, managing a diverse range of mobility services/offers, and maintaining compliance with regulations. The manager collaborates with various departments to enhance operational efficiency and reduce costs. This role underscores a strong commitment to innovation, sustainability, and business continuity.
This role includes managing several KAUST team members and coordinating with 10+ business partners, encompassing over 200+ indirect employees. The Manager will ensure efficient and cost-effective transportation, material handling, mail & courier services, personal effects management, and travel arrangements.
Major Accountabilities
Leadership and Team Management:
- Implement logistics and transportation services strategies to improve operational efficiency and reduce costs.
- Analyze market trends and adjust Logistics & Transportation strategies accordingly.
- Supervise and mentor KAUST team, fostering a collaborative and high-performance culture.
- Conduct regular performance evaluations and provide constructive feedback and professional development opportunities.
- Coordinate activities and schedules to optimize resources and improve service delivery.
Transportation Management:
- Develop and implement transportation policies and procedures to ensure compliance with legal and safety regulations.
- Oversee the planning and execution of transportation logistics, including route optimization and fleet management.
- Monitor and analyze transportation metrics to identify areas for improvement and cost-saving opportunities.
Material Management:
- Manage the procurement, storage, and distribution of materials and supplies within KAUST.
- Implement inventory control systems to minimize waste and ensure the availability of necessary materials.
- Collaborate with Suppliers and service providers to enhance material sourcing and delivery processes.
Mail & Courier Services:
- Oversee the mail and courier operations, ensuring timely and secure delivery of correspondence and packages.
- Develop and enforce protocols for handling sensitive documents and materials.
- Evaluate performance metrics of mail and courier services to enhance efficiency and service quality.
Personal Effects Managements:
- Manage the logistics related to personal effects, ensuring secure handling and timely delivery of service.
- Establish procedures for tracking and reporting personal effects shipments.
- Work with service providers to resolve any discrepancies related to personal effects services.
Travel Services Management:
- Oversee travel arrangements for KAUST members through a KAUST business partner, ensuring adherence to KAUST policies and operational constraints.
- Negotiate contracts with travel service providers to secure favorable rates and services.
- Monitor travel expenditures and implement cost-saving measures where appropriate.
Vendor and Service Provider Coordination:
- Act as the primary liaison between KAUST and Logistics & Transportation service providers.
- Evaluate vendor performance and negotiate contracts to ensure quality service delivery.
- Conduct regular reviews and audits of service providers to ensure compliance with service-level agreements.
Budgeting and Financial Management:
- Develop and manage the operational budget for transportation, material management, mail & courier, personal effects, and travel services.
- Monitor expenditures, prepare financial reports, and identify opportunities for cost reduction.
- Forecast and report on budget variations, ensuring alignment with Campus & Community financial goals.
- Develop and manage Key performance indicators (KPIs) for contracts to ensure compliance, monitor performance, and drive continuous improvements in service delivery.
Compliance and Safety:
- Ensure all operations comply with KAUST policy, procedures, and regulations regarding transportation, material handling, and travel.
- Implement safety programs and staff training to minimize risks associated with logistics and transportation services.
- Stay updated on industry trends and regulatory changes that may affect operations.
Continuous Improvements:
- Identify and implement best practices to enhance operational efficiency and service quality.
- Foster a culture of continuous improvement by encouraging feedback and innovative ideas from team members.
- Lead initiatives to adopt new technologies and systems that streamline logistics and Transportation operations.
- Evaluate service provider program proposals and collaborate to develop new and engaging program offerings that align with the community's needs and the organization's strategic objectives.
- Actively seek sponsorship opportunities, partnerships, and collaborations with business partners and other relevant organizations to expand the reach and impact of the logistics and transportation services.
- Assist and oversee Capital Programs related to scope of managed services when required.
- Support the Assets Management Program when needed.
- Provide support as directed by the line manager.
Person Requirements
Competencies
- Demonstrates a strong understanding of the KAUST community's mobility and logistics needs and interests.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Ability to manage multiple projects and priorities effectively.
- Flexible and adaptable work style.
- Strong influencing and negotiating style and experience.
- Displays a high level of initiative, creativity, and organizational skills, managing tasks efficiently and independently.
- Strong analytical and problem-solving skills.
Qualifications
- Bachelor’s degree in business, Logistics, Supply chain management, or a related field.
