Help senior colleagues manage internal client and customer relationships by using relevant client systems. Help develop procedures for an area of the organization, and monitor their implementation. Provide information and clarification on existing procedures, processes and precedents. Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents. Take responsibility for managing and delivering a designated legal case work program. Execute a communications plan within established systems and procedures. Document and maintain legal files and issues.