.
Job Purpose
Identifies training needs, designs and delivers tailored learning programs, and evaluates their impact to align with business goals. Manage the LMS, collaborate with leadership, and continuously improve training methods to support employee development and organizational success.
Key Accountability Areas
Training Needs Analysis:
- Conduct comprehensive assessments to identify skill gaps and development needs within the organization.
- Collaborate with leadership and department heads to align learning initiatives with strategic business goals.
- Analyze workforce performance data to determine areas for improvement and prioritize training solutions.
Program Design & Development:
- Design, develop and curate engaging, high-impact learning programs in areas such as leadership development, technical skills, compliance, and soft skills.
- Ensure learning content is aligned with business objectives and addresses specific organizational needs.
- Customize learning solutions for diverse employee groups, incorporating blended learning approaches (e.g., in-person, e-learning, and virtual training).
Program Delivery:
- Facilitate dynamic training sessions, workshops, webinars, and coaching in both in-person and virtual environments.
- Ensure training methods are engaging, relevant, and accessible to all participants.
- Foster a collaborative learning environment that encourages interaction, knowledge sharing, and skill application.
Evaluation & Reporting:
- Continuously assess the effectiveness of training programs using data-driven methods, including surveys, assessments, and feedback.
- Monitor learner progress and measure the impact of training on employee performance and business outcomes.
- Provide regular reports to leadership on the success of L&D initiatives, making recommendations for adjustments as needed.
Learning Platform Management:
- Oversee the Learning Management System (LMS), ensuring it is well-maintained, up-to-date, and user-friendly.
- Ensure training content is accessible, organized, and easily navigable for all employees.
- Track employee progress and completion rates, ensuring accurate and timely reporting.
Employee Development:
- Work closely with individual employees and teams to provide tailored learning solutions that support personal and professional growth.
- Create development plans for employees based on individual performance, career aspirations, and skill gaps.
- Provide coaching and mentoring to employees to ensure the practical application of learned skills in the workplace.
Stakeholder Collaboration:
- Partner with HR, department managers, and senior leadership to ensure that L&D programs are aligned with organizational priorities and business goals.
- Act as a trusted advisor to stakeholders, providing expertise on learning solutions and strategies.
- Support the implementation of talent management initiatives, such as succession planning and leadership development.
Continuous Improvement:
- Stay abreast of industry trends, best practices, and new technologies in the L&D field to ensure the organization remains competitive and innovative.
- Regularly review and update training content, incorporating feedback and new methodologies to enhance learning effectiveness.
- Evaluate emerging learning technologies and tools, introducing innovative solutions to optimize the learning experience.
Role Accountability
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.
Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
Compliance:
- Comply to related policy and procedures and work instructions.
Health, Safety, and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
Bachelor Degree in Human Resources or Any relevant field
Work Experience
4 to 6 Years
Technical / Functional Competencies
Training Development
Skills Management
Talent Pipeline Development
