Job Description
Key Account Representative - (473)
§ Visiting customers (debtors) for collection purpose. *
*ACCOUNTABILITIES
Policies & Procedures:
§ Adhere to all Zahrawi Policies & Procedures as applicable.
Collections:
§ Follow up with the Accounts Receivable team for any overdue invoices.
§ Arrange meeting with the customers for collection of any overdue invoices.
§ Collect the cash and deposit it in the banks.
§ Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.
§ Follow up and collect the bank guarantee and the customer’s invoices.
§ Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.
§ Resubmit any missing documents to the customer to ensure that the payment is not delayed.
Account Management:
§ Send the statement of account when requested by the customers through email.
§ Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
§ Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
§ Keep track of assigned accounts to effectively follow up on the payments of customers.
§ Report updates regarding the account status on regular basis.
§ Plan course of action to recover outstanding payments from customers.
Relationship Management:
§ Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
§ Handle and assist the customers with any questions or complaints they may have and involve the Collection Manager in case of any further issues.
§ Follow up with sales to finalize pending issues with customers and to resolve the issue with the customers.
§ Investigate and solve any discrepancies found in a timely manner.
Admin:
§ Complete necessary office-related administrative work.
§ Submit the customer invoices through NUPCO System.
*Requirements
Education : Bachelor’s degree or diploma.
Experience : Fresh Graduates / 1-2 years of experience as applicable.
Job Specific Skills: Collection - Invoicing - Relationship management - Good communication skills - Good MS Office Skills
Additional Details : Candidate should be Saudi National and should be based in Riyadh. Should have a valid KSA driving license.
Location:
KSA - Riyadh
