Install, configure, and maintain operating systems, software applications, and server environments (e.g., Windows, Linux, or macOS).
Set up and configure hardware, including servers, workstations, network equipment, and storage devices.
Network Management:
Configure and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
Ensure reliable and secure network connectivity for users, both on-site and remotely.
Monitor network traffic and address any issues related to connectivity or bandwidth.
System Monitoring and Performance Optimization:
Continuously monitor system and network performance (e.g., CPU, memory usage, disk space).
Perform regular system diagnostics and take corrective actions to optimize performance and uptime.
Security Management:
Implement and maintain security measures, such as firewalls, encryption, and access controls.
Regularly apply software updates, security patches, and antivirus software.
Monitor security logs and respond to potential threats or vulnerabilities.
Backup and Recovery:
Establish and manage backup strategies for systems, data, and critical applications.
Regularly test backup systems and ensure quick recovery procedures in case of data loss or system failure.
User Support and Troubleshooting:
Provide support for end users regarding hardware, software, and network-related issues.
Troubleshoot and resolve system, application, and network problems in a timely manner.
Manage user accounts, permissions, and access control systems.
المهارات
Technical Skills:
Proficiency in operating systems (Windows Server, Linux, Unix).
Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs).
Familiarity with cloud computing and virtualized environments (e.g., AWS, VMware, Hyper-V).
Strong understanding of security tools, firewalls, and intrusion detection systems.
Experience with database management (e.g., SQL Server, MySQL).
Education and Experience:
Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Windows Server, Cisco Certified Network Associate (CCNA), Linux Professional Institute Certification (LPIC)), Storage servers , Clould (Asure, …..)
Experience in a similar IT systems administration or support role (usually 5+ years).
