Provided comprehensive IT maintenance and support, reducing downtime through proactive monitoring and troubleshooting.
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Analys and built custom PCs based on specific requirements, including hardware assembly, software installation, and configuration to meet operational needs.
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Provided remote IT support to offsite employees, ensuring consistent productivity and quick resolution of technical issues regardless of location.
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Managed customer care operations, addressing inquiries and resolving issues efficiently, leading to an improvement in customer retention.
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Set up and optimized design files for jersey printing, ensuring high-quality output and customer satisfaction.
Bachelor's degree in Computer Science or equivalent
