IT Product Manager / IT Business analyst

Key Responsibilities: (IT Product Manager )

• Develop and maintain a comprehensive product strategy and roadmap for the solutions.
• Align product goals with organizational objectives and market trends.
• Conduct market research to identify customer needs, industry trends, and competitive dynamics.
• Work closely with internal teams to define product requirements and ensure smooth execution based on Saudi Regulation.
• Collaborate with external partners, such as payment processors, fintech providers, and banks, to enhance product capabilities.

• Define and prioritize product features, ensuring alignment with business needs and technical feasibility.
• Oversee end-to-end product development, from concept to launch, ensuring timely delivery within budget.
• Monitor product performance and iterate based on user feedback, data analysis, and market changes.

• Ensure all solutions comply with applicable regulations under SAMA rules.
• Identify and mitigate risks related to fraud, cybersecurity, and operational reliability.

• Analyze product performance using KPIs such as transaction success rates, user adoption, and revenue contribution.
• Provide regular updates and reports to senior management and stakeholders.
• Advocate for seamless and secure customer experiences in payment flows.

• Address pain points and optimize payment processes to enhance user satisfaction.
• yment ecosystems, including Aggregation, PSP, SoftPOS, and PG.

Key Responsibilities: (IT Business analyst)

• Act as the bridge between business and technical teams.
• Engage with clients and stakeholders to collect requirements through interviews, workshops, and surveys
• Document functional and non-functional requirements with clarity
• Translate complex needs into understandable requirements.
• Prioritize and analyze requirements based on business value and feasibility.
• Identify areas for improvement and conduct feasibility studies
• Work with technical teams to ensure alignment with design and architecture.
• Create and update BRDs, including use cases, process flows, and acceptance criteria.