IT Manager

We are partnering with a provider of Facility Management and Catering solutions, dedicated to delivering innovative and efficient services in the KSA market. We are seeking a dynamic and detail-oriented IT Manager to join their team and maintain all systems on-site and remotely, work closely with and train Systems & Database Administrators.

Main Responsibilities:

1. Project Management

• Lead large IT projects, including the design and deployment of new IT systems and services.
• Organize and establish deadlines for major IT projects such as system updates, migrations, upgrades, and outages.
• Manage and report on the IT budgets allocation, ensuring efficient use of resources.

2. Infrastructure Strategy and Analysis

• Help define IT infrastructure strategy, architecture, and processes.
• Monitor performance of information technology systems to determine cost and productivity levels; make recommendations for improving the IT infrastructure.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.

3. Security and Compliance

• Conduct routine evaluations of network and data security to preserve assets and ensure information security.
• Audit systems and assess their outcomes to maintain compliance and effectiveness.

4. Vendor Management and Testing

• Assess vendors and develop test strategies for new hardware and software to ensure quality and reliability.

5. Troubleshooting and Support

• Troubleshoot hardware and software issues related to internal IT, providing timely resolutions to minimize downtime.

6. Team Development and Training

• Identify opportunities for team training and skills advancement, fostering a culture of continuous improvement and learning.

7. Strategic Problem-Solving

• Identify problematic areas and implement strategic solutions in a timely manner, contributing to organizational efficiency.
• Act in alignment with user needs and system functionality to enhance organizational policy.

Key Qualifications:

• Bachelor's degree in IT, Computer Science, Information Systems, or a related field.
• 5-7 years of experience working in IT operations.
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Must be an Arabic Speaker, with Fluency in English.