Delivery Hero Group the world's leading local delivery platform. Explore our brands and locations at http://careers.deliveryhero.com., The Delivery Hero Group is Headquartered in Berlin, Germany
Monitor and analyze network performance for availability, throughput, and latency and take necessary action to improve these factors.
Troubleshoot network problems and liaise with vendors, if required.
Perform installation, configuration, and testing of network equipment and applications like endpoints security, and firewalls.
Good understanding of IP Telephony.
Proactively ensure the highest levels of systems and infrastructure availability.
Install, configure, test, and maintain application software and system management tools.
Implement security software and tools to ensure maximum security from outside threats.
Administer the creation, operation, modification, and deletion of usernames and passwords of employees in the specified system and servers.
Manage the internal IT Backup (System Backup, Server Backup, Individual data backups) and disaster recovery.
Analyze user requirements and troubleshoot network & systems problems.
Should be able to design a complete network layout for new infrastructure setup.
Set up and configure servers and virtual machines
Manage on-premises and cloud storage systems
Provide technical support to end-users via phone, email, and in-person.
Install, configure, and maintain computer systems, printers, and other IT equipment.
Perform system updates, patches, and regular maintenance tasks.
Conduct training sessions for users on various IT tools and systems.
Ensure compliance with company policies and IT security standards.
Maintain an inventory of IT assets and manage stock levels.
Bachelor’s degree in information technology, Computer Science, or a related field.
Proven 2 years minimum experience as an IT Infrastructure or similar role.
Familiarity with network troubleshooting and advanced network concepts.
Ability to work independently and as part of a team.
Certifications such as CompTIA Network+, CompTIA Security+, CCNP, Microsoft Azure Administrator Associate, Windows Server Certification would be a plus.
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