Indoor Sales Representative

Key Responsibilities:

1. Lead Generation & Prospecting:

• Identifying potential customers through research and outreach.
• Qualifying leads by understanding customer needs and determining whether they are a good fit for the products or services offered.

1. Product Knowledge & Presentations:

• Presenting and explaining the company’s products or services to potential clients.
• Answering questions and providing detailed information to help customers make informed purchasing decisions.

1. Sales Calls & Follow-ups:

• Conducting outbound calls or emails to follow up on leads and convert them into customers.
• Maintaining contact with current customers to generate repeat business or upsell additional products/services.

1. Negotiating & Closing Sales:

• Discussing pricing, terms, and conditions with customers.
• Handling objections and overcoming customer hesitations to close the sale.

1. Customer Relationship Management:

• Building and maintaining long-term relationships with customers to encourage repeat business.
• Addressing customer concerns or issues promptly to ensure satisfaction.

1. CRM & Data Management:

• Recording interactions with customers in Customer Relationship Management (CRM) software.
• Updating customer information and tracking sales progress to meet targets.

1. Collaboration with the Sales Team:

• Working closely with other sales representatives, account managers, or marketing teams to ensure alignment and a seamless customer experience.

1. Meeting Sales Targets:

• Achieving and exceeding individual and team sales goals and quotas.