Accountabilities
Role Documentation
CountrySA
Business UnitExpress
Role TitleMailroom Implants Agents
DepartmentLogistics
Reports toMailroom / Services Supervisor
Role PurposeScope
Collection and Delivery
Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork’s avail and shipments in condition to travel in transit / deliver to customer
Reporting / Documentation
Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
Quality of Service
Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
Security
Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.
Sales and Customer Service
Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments
Sporh & SPR
N/A
Budgeted turnover year
Size of Budget (year)
Nb of FTEs
Nb of Direct / Dotted Line reports
Nb of countries
Other relevant dimension