I.T Supervisor
Job Description
Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required
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· Bottom of Form
Monitor the operation and security of all computer hardware and software to ensure a smooth operation Maintain an accurate inventory for hardware and software to maintain an organized environment Respond to enquiries from users and help those resolve their problems Coordinate with the suppliers to solve complains and reports Maintain all users’ access request and authorizations as per the standard Follow company policies related to security and operation of computer system to ensure business safety and integrity Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
Skills
Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required
· Top of Form
· Bottom of Form
Monitor the operation and security of all computer hardware and software to ensure a smooth operation Maintain an accurate inventory for hardware and software to maintain an organized environment Respond to enquiries from users and help those resolve their problems Coordinate with the suppliers to solve complains and reports Maintain all users’ access request and authorizations as per the standard Follow company policies related to security and operation of computer system to ensure business safety and integrity Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
Job Location Makkah, Saudi Arabia Located in the first row of Makkah's Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is a 5-star hotel offering 513 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With all rooms and suites newly renovated and refurbished with a unique holy view of Masjid Al Haram and the Kaaba. In th... is ever-changing world, some of our guests seek to reflect their values in their choice of accommodation. An Arabic name that refers to an aromatic plant mentioned in the sayings of prophet in the Holy Quran, Rayhaan reflects our respect for the culture and beliefs of our guests and our dedication to fostering a new Arabia in today's world. Al Marwa Rayhaan by Rotana offers four distinctive food and beverage venues, most of them with direct views of Al Haram Al Shareef. Indulge in a unique dining experience at Al Shorfa restaurant which offers daily buffet over breakfast, lunch and dinner, in addition to a la carte menu during sunset for an unmatched holy experience.
