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الوصف الوظيفي

Job Summary:

The Human Resources Manager is responsible for overseeing all aspects of the HR function, including recruitment, employee relations, performance management, training, and compliance. This role is integral to creating a positive work environment that supports both employee satisfaction and the hotel’s business objectives.

Key Responsibilities:

  1. Recruitment & Staffing
  • Manage the full-cycle recruitment process, including job postings, interviews, hiring, and onboarding.
  • Partner with department heads to understand staffing needs and ensure timely placement of qualified candidates.
  • Develop and maintain talent pipelines for key roles within the hotel.
  1. Employee Relations & Engagement
  • Serve as the main point of contact for employee concerns, fostering open communication and addressing grievances.
  • Promote a positive workplace culture aligned with the hotel’s values and goals.
  • Organize employee engagement activities and initiatives to enhance morale and retention.
  1. Performance Management
  • Implement and manage the hotel’s performance review process, supporting managers with performance evaluations.
  • Work with department leaders to set clear job expectations and objectives for employees.
  • Develop strategies to improve productivity and support employee growth and development.
  1. Training & Development
  • Design and implement training programs for employees, including new hire orientation, skill development, and compliance training.
  • Identify training needs by consulting with department heads and reviewing performance metrics.
  • Monitor the effectiveness of training programs and make adjustments as necessary.
  1. Policy Development & Compliance
  • Develop and enforce HR policies that comply with labor laws and industry standards.
  • Ensure hotel operations meet legal requirements regarding employee rights, safety, and confidentiality.
  • Conduct periodic audits and work closely with management to ensure all HR activities are compliant with local regulations.
  1. Compensation & Benefits Administration
  • Oversee payroll processing, benefits administration, and any employee incentive programs.
  • Conduct periodic market research to ensure competitive and fair compensation practices.
  • Provide support in resolving payroll or benefits-related inquiries from employees.
  1. Health, Safety & Well-being
  • Promote a safe work environment by implementing health and safety policies and conducting training.
  • Coordinate with management to manage occupational health concerns and monitor wellness programs.
  • Handle any workplace accidents or incidents in compliance with health and safety regulations.
  1. HR Reporting & Strategy
  • Generate HR reports, including turnover rates, recruitment metrics, and training outcomes, for management review.
  • Develop HR strategies that align with the hotel’s business goals and support operational efficiency.
  • Monitor HR budgets and recommend adjustments as needed.


Management Solutions International (MSI), established in 1987, is one of the leading Human Resources and Management Consultancies, with over 30 years of Multi-industry experience. Headquartered in Virginia, USA, MSI currently has 6 Branches, working with prominent Government / Semi-Government, Multi-National Companies as well as SMEs. MSI, traditionally an Executive Recruitment Firm is a part of CFR Global Executive Search which is a growing alliance of independent Executive Search Companies having 59 Offices in 30 Countries. This gives MSI an edge with a Global database and allows them to effectively conduct Recruitment searches worldwide. Management Solutions International Overview In the latest acquisition, MSI acquired Petrolinx in 2013. Petrolinx is an Oil & Gas specialized entity with an ever increasing database of talent from various sectors, including Exploration & Drilling, Refining, Production, Petrochemical, Distribution. Petrolinx caters to the Government Clients as well and PMC and EPC Companies. Our strength lies in our Consultants’ industry specialisation who provide recruitment consultancy services to the clients in their respective sector. This focus allows our consultants to provide a better understanding of the supply of talent available for the specific role being recruited for. Also, because our consultants have prior industry knowledge they understand our clients’ businesses and can often offer unique perspectives that help clarify their needs and ensure better quality hiring decisions.

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