HR Operating Model Lead

Role Purpose:
Responsible for designing, implementing, and optimizing NEOM's HR operating model to align with the wider organization’s goals. Leads operating model interventions to enhance efficiency, effectiveness, and employee experience. The role requires strong analytical skills, strategic thinking, and the ability to lead cross-functional initiatives. This includes benchmarking NEOM's operating model against similar-sized organizations and making refinement proposals considering overall strategy, workforce dynamics, technological developments, and other key considerations.

Key Accountabilities & Activities

Operating Model Design:

• Develop the HR Operating Model strategy for NEOM, anticipating complex issues, challenges, and opportunities.
• Implement governance structures, process frameworks, roles, responsibilities, and technology solutions.
• Ensure that the strategy is successfully implemented and meets long-term business needs.

Operating Model Frameworks and Tools:

• Identify requirements for effective operating frameworks.
• Assess current HR processes, systems, and structures to identify opportunities for improvement and alignment with best practices and organizational goals.
• Manage the development and implementation, ensuring compliance with external requirements and integration with the broader HR policy framework.

Strategic Analysis:

• Interpret strategic needs and identify solution recommendations for operating model challenges.
• Analyze financial and operational data, market trends, customer behavior, and competitive dynamics to support key decision-making.

Model and Organizational Design:

• Deliver specialist research and analysis to support the evaluation of the current state of the organization.
• Develop and evaluate future-state organizational design propositions, identifying the costs and business benefits of change.
• Merge organizational design with operating model design.

Project Management:

• Responsible for designing, developing, and delivering the HR model project management.

Information and Business Advice:

• Provide authoritative specialist advice to Senior Leadership to enable the implementation of progressive models and subsequent change initiatives.
• Provide guidance and support to HR teams on the implementation and adoption of new initiatives.

HR Data Management and Feedback:

• Specify and manage the implementation of HR data requirements to meet information needs and support key processes and procedures.
• Manage tools for data analysis, feedback mechanisms, and continuous improvement initiatives.

Internal Client Relationship Management:

• Manage relationships with stakeholders, building high levels of professional credibility and mutual trust.

Personal Capability Building:

• Act as a subject matter expert, staying updated on HR trends, emerging practices, and technologies to recommend innovative solutions for continuous improvement.
• Build strong relationships with diverse stakeholders and develop those relationships into growth opportunities.
• Be flexible and proactive in a dynamic team environment.

Knowledge and Skills:

• Manages Complexity: Effectively solve problems by analyzing complex, high-quantity, and sometimes contradictory information.
• Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.
• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.

Skills:

• Data Collection and Analysis: Recognized expert in determining and analyzing trends from data to assist in decision-making.
• Policy and Procedures: Subject matter authority on developing, monitoring, interpreting, and understanding policies and procedures.
• Verbal Communication: Subject matter authority on using clear and effective verbal communications.
• Assessment: Advanced ability to assimilate and understand data and information from various sources.
• Business Requirements Analysis: Advanced skills in expressing user needs in terms of business requirements.
• Employee Relations: Advanced skills in managing the relationship between the organization and its staff.
• Presentation Skills: Advanced ability to communicate and deliver information verbally in a clear and effective manner.
• Review and Reporting: Advanced skills in creating and reviewing reports for various audiences.
• Systems and Tools: Advanced ability to navigate, implement, and optimize software, platforms, and tools to streamline processes, data management, and workforce analytics.

Qualifications & Experience:

• Master's Degree or Equivalent Level
• Experience: Over 5 years in relevant roles, including supervising and directing people and resources (13 months to 3 years).