Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
What the role is
As a HR Admin Specialist based in Riyadh you will support the communication and implementation of our Genesys People Strategy and HR Activities in the Middle East. You will have administrative and planning responsibilities and are able to support a growing team in a wide range of tasks.
You will collaborate closely with the EMEA HR team, located throughout Europe, reporting to the Sr HR Manager, responsible for Middle East, based in Italy.
What the role isn’t
This is not a static role. Your spirit of action will drive you to participate in projects in support of the local and global HR goals. You will have a passion for efficiency and continuous process and policy improvement. Your ability to adopt a problem-solving mindset will make it simple and easy. You will bring your passion for generating ideas related to people, systems, processes, data, and transactions.
What you’ll bring to the table:
Attention to detail, customer service, ability to multitask with an innovative mindset in conjunction with a sense of creativity will drive you to succeed in Genesys’ fast-paced and dynamic environment. You will bring in a high level of confidentiality and integrity.
Key Responsibilities:
HR Best Practice; assist locally in execution of HR policies & procedures in line with local laws & best practice. Ability to take end-to-end ownership of the employee experience at Genesys and manage all On & Off-boarding activities. Maintaining HR systems and employee e-files. Participate in Team Projects.
Employment Administration; preparation of all kinds of employment & government related documentations, forms, letters. incl. running of report.
Compliance & Government Portals; managing background checks via a third party vendor, assist to ensure full compliance with applicable laws and local govt portals, assist with Nitiqat compliance, supporting to ensure Iqama/ Visa compliance, assist with audit requirements.
Office: provide local support to the overseas based Facilities Team on aspects around office administration tasks. Help with planning and executing Team events. Support local GM in various admin tasks.
Minimum Requirements:
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.