Horeca Salesman

Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to

achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer

service and timely issue resolution.

Key Responsibilities

Sales Operations:

• Follow the daily route plan to make customer visits

• Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement

• Provide inputs on competitors’ promotions, pricing, and sales trends to Horeca Supervisor

• Implement the sales promotions effectively as per directions

• Submit the orders to Sales Coordinator and clarify if there are any queries

• Prepare and share the daily status report to Horeca Supervisor

• Handle customers professionally and address their queries efficiently

• Coordinate with logistics team to ensure timely delivery of customer orders

• Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action

Collections:

• Follow-up with customers regularly for achieving the collections targets

• Raise concerns to the supervisor in case of overdues or collection issues

• Prepare and share the collection status report

• Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections