Job Requisition ID: 168133
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
develop, and manage the strategic partnerships with external B2B partners (motor, sub-dealers, and others) thorough the development of campaigns, and initiatives to improve, and grow the current portfolio.
What you will do:
• Support the launch of new business initiatives and projects.
• Lead the introduction of relevant market studies, trends and competitor's movement.
• Lead the management of the overall relationship from quality, and productivity perspective in terms TAT, and service levels.
• Lead campaign development process through launching standalone, or joint campaigns.
• Maintain the relationship with financing partners by conducting regular meetings for relationship, and sales review for potential joint campaigns, and activities.
• Provide necessary support to Business Managers staff.
• Conduct monthly market studies for trends and competitor's movement
• Support the implementation of approved communication plans to maximize the awareness.
• Conduct regular campaign analysis
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Required Skills to be successful:
• Excellent communication skills (Arabic/English)
• Excellent computer skills
• Presentable
• Creative & innovative
• A strong understanding of customer inquiries and market dynamics
• Stress oriented
• Ability to work within a team.
• Strong people, and stakeholder's management skills (internal / external)
• Knowledge of customer satisfaction index
• Strong experience in relationship management
• Strong strategic planning skills
What equips you for the role:
• Bachelor’s degree/University degree or equivalent experience
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.