Reporting to the Director of Human Resources, Responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Build and maintain positive and harmonious relationships with MoPIC, MoSD, MoL, MoMA, and any other relevant governmental body.
Maintain a good working relationship with government and immigration representatives.
Assist field programs in building and maintaining good relationships with local governmental bodies (Ministries Directorates, Municipalities, and Governorates) and other influential partners.
Compile and synthesize relevant policy changes, circulars, by-laws, instructions, and governmental strategies and support programs in adapting programming, and align proposal development processes with emerging governmental priorities.
Secure all visa permits and resident licenses; following government administration guidelines as stipulated by law
Process all types of visas including employment visas, residence visas for employees as well as for entertainers
Stay current on information relating to local law and changes in law regarding visas
Ensure proper invoicing for all visas, filing and the cancellation of no show visas
Process and renew of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
Process and renew of entertainers permits/N.O.C through Department of Tourism
Registration process and renew for all hotel vehicles
Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes
Submit relevant documents periodically to the immigration / labor office with regard to cancelled / absconding employees and delete from the hotel’s sponsorship list
Complete departure and exit formalities for employees after cancellation of visas
Obtain quarterly sponsorship reports from the immigration / labor office and tally sponsorships and re-submit to immigration / labor office with relevant support documents
Ensure the visas of terminated or resigned Colleagues are cancelled and ensure their exit or legal stay in the country
Work closely with the Human Resources office and assist on assigned projects as required
Follow departmental policies and procedures and all safety
May perform non-human resources related administrative and operational duties, and other duties not assigned.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Previous leadership experience in a similar role required
Computer literate in Microsoft Window applications andor relevant computer applications required
University/College degree in a related discipline preferred
Excellent administrative, interpersonal, written and verbal skills
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable with exceptional attention to detail
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times