Job Summary:
The General Manager (GM) will take full responsibility for establishing and building the operations of a newly opened physical therapy center. With the commercial registration already issued, the GM will lead all aspects of setting up the center, including securing permits, designing operational workflows, recruiting staff, and launching the facility. This individual will ensure the center delivers high-quality patient care, achieves financial profitability, and complies with all regulatory requirements.
Key Responsibilities:
1. Center Establishment and Strategic Planning:
• Develop a comprehensive plan to establish and launch the physical therapy center from scratch.
• Acquire all necessary permits for the facility and licenses for medical practitioners.
• Create a corporate hierarchy and internal policies for operations, HR, and patient care.
• Oversee the procurement of equipment, furniture, and technology required for the center.
• Plan the official launch of the center and ensure readiness for operation.
2. Leadership and Operations Management:
• Lead daily operations, ensuring smooth and efficient service delivery once the center is operational.
• Manage budgets, operational expenses, and resource allocation.
• Develop systems to monitor and improve the quality of patient care.
3. Regulatory Compliance:
• Ensure compliance with Saudi healthcare and labor laws.
• Maintain documentation to meet regulatory standards for the facility and its staff.
4. Human Resources and Team Building:
• Recruit, hire, and train qualified staff, including therapists, physicians, and administrative personnel.
• Develop and enforce HR policies, including performance evaluation, training, and development programs.
• Foster a positive work culture to retain talent and enhance employee satisfaction.
5. Financial Management:
• Develop pricing models for physical therapy sessions and services.
• Monitor revenue and expenses, ensuring profitability and cost efficiency.
• Establish and track financial goals, preparing regular financial reports for the owner.
6. Marketing and Business Development:
• Design and execute marketing strategies to promote the center’s services.
• Build partnerships with healthcare providers, insurance companies, and community organizations.
• Drive patient acquisition and retention through customer-focused programs and initiatives.
Key Qualifications:
• Bachelor’s degree in Business Administration, Healthcare Management, or a related field (Master’s preferred).
• Minimum of 5 years of experience in managing healthcare facilities, preferably in Saudi Arabia.
• Proven experience in setting up and launching new healthcare facilities or centers.
• Strong knowledge of Saudi labor laws, healthcare regulations, and licensing procedures.
• Fluency in Arabic and English.
• Strong leadership, organizational, and communication skills.
Salary and Benefits:
• Salary: SAR 20,000 - SAR 30,000 per month (based on experience).
• Benefits: Medical insurance, housing and transport allowances, performance bonuses, and annual leave.