Foodics Recruitment Day - Riyadh

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

About The Foodics Recruitment Day Event💡
Ready to take your career to the next level? Join us for the Foodics Recruitment Day at Foodics office in Riyadh! This exciting event offers a unique opportunity to meet our leaders in a 15-minute walk-in interview format. Learn more about our roles, explore Foodics culture, and discover how you can be part of our journey.

We’re hiring for various roles, including:

1. Merchant Success Specialist (Foodics Pay)

Job Description:

We are looking for a Merchant Success Specialist to oversee the customer journey from contract signing to full utilization. You’ll work with key products like Foodics Pay, CDS, and Foodics One, helping merchants accept card and omnichannel payments across the Middle East.

Key Responsibilities:

• Track and ensure timely registration of all signed contracts.
• Oversee installation and monitor Pay product implementation.
• Conduct post-launch calls to ensure merchants are fully onboarded.
• Communicate new features, offers, and updates to merchants.
• Monitor and ensure high customer utilization of services.
• Proactively prevent churn and improve processes.

Requirements:

• Previous experience in payment operations is a plus.
• Strong technical, analytical, and communication skills.
• Knowledge of payment regulations and fintech industry.
• Arabic language skills preferred.
• Willingness to relocate to Riyadh.

2. Sales Expansion Executive

Job Description:

The Sales Expansion Executive drives upselling and cross-selling opportunities by managing expansion sales requests from existing customers. This role maximizes revenue by strategically offering additional products while processing expansion deals efficiently.

Key Responsibilities:

• Handle new branch sales requests from existing customers.
• Generate and send accurate quotes, ensuring alignment with customer needs.
• Identify upsell and cross-sell opportunities and include them in expansion quotes.
• Coordinate with internal teams to ensure smooth sales processes.
• Track and follow up on expansion requests to close deals on time.

Requirements:

• 2+ years in sales or account management.
• Experience with CRM systems for tracking sales.
• Strong focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented and deadline-driven.
• Experience in SaaS or technology sales is a plus.

3. Receptionist

Job Description:

We are looking for a professional and welcoming Receptionist who is fluent in both English and Arabic to join our team. The ideal candidate will be the first point of contact for visitors, ensuring a positive and efficient front-desk experience.

Key Responsibilities:

• Greet and assist visitors in a professional and friendly manner.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean and organized reception area.
• Schedule and coordinate appointments and meetings.
• Assist with administrative tasks as needed.
• Provide information and support to employees and guests.

Requirements:

• Fluency in English and Arabic (spoken and written) is a must.
• Previous experience as a receptionist or in a similar role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to multitask and handle a fast-paced environment.

Date: Wednesday 14 March 2025

Time: 9 PM - 12 AM

Place: Foodics Office

Location and office details : Foodics HQ Riyadh- Al Aqiqi - https://g.page/Foodics?share