الوصف الوظيفي
Company DescriptionSofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian WarmthThe Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitalityis a work of heart,Join us and become a Heartist®.Job DescriptionYou are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.What you will be doing:Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and proceduresEnsure that guest supplies are replenishedEnsure guests’ requests are promptly and courteously metReport damage or malfunction in hotel rooms using P.M.S systemMaintain equipment in proper state of cleanliness and repairDaily briefings with staff at floor levelConduct regular room checklistsReport unusual behavior/activities on floors to reporting line.Record room status in allocated section accuratelyComply with hotel’s health, safety and hygiene policiesAttend training sessions as requiredFully understand the difference in guest levels (VIP) and in room categoriesQualificationsYour experience and skills include:Warm and caring personality; previous housekeeping experience is an assetAbility to anticipate and focus attention on guest needs, being professional and welcomingExcellent organizational skills and time managementAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
