OVERVIEW
NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.
As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.
As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.
Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!
ROLE OVERVIEW
As part of Investor Services team, the Lead - Document Controller role falls under the Operations function which aims to support all Investor Services functions by developing and maintaining investor-related content and executing back-end processes, contributing to delivery of service requests for investors in OXAGON.
SUMMARY REQUIREMENTS
- Manage documentation: Intake, storage, and organization.
- Aconex workflows: Distribution, follow-up, and consolidation.
- Template generation: Create and manage templates.
- Internal workflows: Develop and maintain workflows.
- Correspondence logs: Maintain logs and records.
- DocuSign proficiency: Collect signatures.
- Timely completion: Assist in completing requests.
ROLE COMPETENCIES & ACTIVITIES
The purpose of the Document Control Lead’s role is as follows:
- Manage the intake, handling, and storage of documentation received by the Manufacturing & Innovation Department from Investors/Tenants and other stakeholders.
- Manage Aconex workflows including distribution of design packages for review to the relevant stakeholders, follow up on issued / overdue comments, consolidation of comments and further close out.
- Knowledge of ACONEX Workflow submittals and generating template.
- Support in creating internal ACONEX Workflows/Sub-Workflows.
- Maintain correspondence / transmittal logs and record documents flow to and from the relevant parties such as investors, tenants, stakeholders, main contractors, OXAGON internal stakeholders, etc.
- Knowledge of DocuSign tool to collect signatures from authorized signatories on letters, interface agreements, traffic management plans, etc.
- Develop, implement and maintain processes for document control within OXAGON.
- Ensure all documentation meets formal requirements and required standards to ensure seamless review by relevant stakeholders.
- Coordinate with the Investor Services team and other stakeholders to ensure all documents are accounted for and in the appropriate location.
- Assist in the timely completion of investor requests, collaborating with relevant Investor Services functions and service delivery partners.
- Archive all investor-related documents, organizing them to facilitate easy access across Investor Services functions.
- Ensure proper organization and categorization of documents.
- Retrieve files as needed.
- Track and manage versions of documents.
The Document Control Lead’s responsibilities will include, but not be limited to:
Integration
Close coordination with NEOM Internal Stakeholders such as:
- Investor Services functions
- International Investments & Manufacturing teams
- OXAGON DevCo teams
- OXAGON Stakeholders
- NEOM entities/ stakeholders
- NEOM Interim Authority
- Others as needed
Liaise with External Stakeholders such as:
- OXAGON investors/tenants
- Government and other external entities as required
- Others as needed
Planning and Strategy
- Ensure the strategic purpose and direction of the Document Control function is fit for purpose in supporting the aims of NEOM, OXAGON and the aims of OXAGON investors/tenants.
- Ensure that transmittals / general correspondence trackers and Aconex are updated in line with supporting the aims of
- NEOM, OXAGON and the aims of OXAGON investors/tenants
Leadership
- Act as a respected and knowledgeable DC to positively position NEOM, OXAGON, and the Investor Services with their various stakeholders and audiences.
- With appropriate direction from your manager and others, independently lead, manage, and drive forward your responsibilities that underpin the Operations function.
- Proactively propose inputs that will appropriately evolve the Operations function to best support the aims of NEOM, OXAGON and its investors/ tenants.
Culture and Values
- Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
- Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
- Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
- Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.
EXPERIENCE & QUALIFICATIONS
