Director of Sales & Marketing

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitalityis a work of heart,​
Join us and become a Heartist®.

Specific: The Sales Manager will:

1. Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized.
2. Research the market on a continuing basis .. to determine where business comes from, how it is influenced, who the hotel clients are, how they normally arrive in the locations, etc..
3. Establish, maintain and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
4. Together with the DOS&M formulate a sales & marketing programme one year in advance and plan week to week sales activities with a view to maximizing the use of staff time and promotion money.
5. Maintain within the community and in neighboring marketing areas, contacts with airlines, travel agents, commercial houses, private clubs, professional associations, embassies etc.. to procure new business and repeat business for hotels. This will be done by means of personal sales calls, telephone contact and written communication.
6. Make recommendations to the operations director for local advertising campaigns: media, selection, timing, copy, etc suggest expenditures for direct mail programs, special promotions, estimate costs of anticipated sales departmental expenses.
7. Direct, supervise and administer all personnel within the sales department.
8. Submit monthly and weekly sales plans (Monthly) as well as daily sales/activity reports, which will also include persons entertained for sales purposes. These plans and reports will be submitted for all members of the sales staff on the first working day of the month.
9. The Sales Manager will submit monthly sales activity report to the DOS&M to include all new business booked during that month.
10. A weekly sales meeting will be held to include the unit General Managers & the DOS&M.

Specific: The Sales Manager will:

1. Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized.
2. Research the market on a continuing basis .. to determine where business comes from, how it is influenced, who the hotel clients are, how they normally arrive in the locations, etc..
3. Establish, maintain and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
4. Together with the DOS&M formulate a sales & marketing programme one year in advance and plan week to week sales activities with a view to maximizing the use of staff time and promotion money.
5. Maintain within the community and in neighboring marketing areas, contacts with airlines, travel agents, commercial houses, private clubs, professional associations, embassies etc.. to procure new business and repeat business for hotels. This will be done by means of personal sales calls, telephone contact and written communication.
6. Make recommendations to the operations director for local advertising campaigns: media, selection, timing, copy, etc suggest expenditures for direct mail programs, special promotions, estimate costs of anticipated sales departmental expenses.
7. Direct, supervise and administer all personnel within the sales department.
8. Submit monthly and weekly sales plans (Monthly) as well as daily sales/activity reports, which will also include persons entertained for sales purposes. These plans and reports will be submitted for all members of the sales staff on the first working day of the month.
9. The Sales Manager will submit monthly sales activity report to the DOS&M to include all new business booked during that month.
10. A weekly sales meeting will be held to include the unit General Managers & the DOS&M.

Specific: The Sales Manager will:

1. Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized.
2. Research the market on a continuing basis .. to determine where business comes from, how it is influenced, who the hotel clients are, how they normally arrive in the locations, etc..
3. Establish, maintain and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
4. Together with the DOS&M formulate a sales & marketing programme one year in advance and plan week to week sales activities with a view to maximizing the use of staff time and promotion money.
5. Maintain within the community and in neighboring marketing areas, contacts with airlines, travel agents, commercial houses, private clubs, professional associations, embassies etc.. to procure new business and repeat business for hotels. This will be done by means of personal sales calls, telephone contact and written communication.
6. Make recommendations to the operations director for local advertising campaigns: media, selection, timing, copy, etc suggest expenditures for direct mail programs, special promotions, estimate costs of anticipated sales departmental expenses.
7. Direct, supervise and administer all personnel within the sales department.
8. Submit monthly and weekly sales plans (Monthly) as well as daily sales/activity reports, which will also include persons entertained for sales purposes. These plans and reports will be submitted for all members of the sales staff on the first working day of the month.
9. The Sales Manager will submit monthly sales activity report to the DOS&M to include all new business booked during that month.
10. A weekly sales meeting will be held to include the unit General Managers & the DOS&M.

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus