Exciting opportunities for personal and professional development at all levels
Competitive compensation package.
Access to exclusive perks, complimentary nights, and benefits within the company
Health Insurance coverage whilst in service.
A supportive and inclusive work environment that values diversity and collaboration.
Employee Recognition Programmes.
Daily meals on duty and uniform dry-cleaning services.
Year-round events of social, wellness programs, charity drives, and sports activities
Director of Rooms Role in Brief:
Responsible for the oversight and management of the rooms division, ensuring the highest standards of luxury and personalized service.
This role demands a dynamic leader with a proven track record in luxury hospitality, exceptional operational expertise, and a passion for delivering unparalleled guest experiences.
Lead, mentor, and develop the rooms division team, including front office, housekeeping, concierge, guest services, and laundry departments.
Oversee daily operations of the rooms division, ensuring seamless and efficient service delivery.
Champion the guest experience, ensuring that every guest interaction is personalized, memorable, and exceeds expectations.
Develop and manage the rooms division budget, controlling expenses while maintaining quality and service standards.
Contribute to the development and execution of the hotel’s strategic plans and initiatives.
Ensure compliance with all health, safety, and regulatory requirements.
Qualifications, Skills & Experience Required for this Director of Rooms Role:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree preferred.
Minimum of 10 years of experience in luxury hotel operations, with at least 5 years in a senior leadership role.
Proven experience with top luxury hotel brands.
Strong financial acumen, with experience in budget management and financial reporting.
Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with guests, team members, and stakeholders.
Outstanding organizational and problem-solving abilities, with a focus on attention to detail and quality.
Ability to work under pressure and handle multiple priorities with a flexible and adaptable approach.
Fluency in English; knowledge of additional languages is a plus.
