Deputy Head of Back Office

About the company:  Our Client is a Business Solutions company providing government relations services (GRO), corporate services, personnel support and other Solutions.

Job Purpose: The Back Office Business Unit provides statutory and regulatory business compliance services in Saudi Arabia. Your role is to support the Head of Strategic Accounts in managing day-to-day service delivery, overseeing the Back Office team, ensuring compliance with procedures, and driving continuous improvement. You are also expected to have a good understanding of Saudi Arabia's compliance environment and may need to fill in for the Head of Strategic Accounts, support business development, and facilitate financial reporting.

Job Description:

• Conduct monthly one-on-one meetings with Business Unit employees.
• Lead team and project meetings.
• Ensure adherence to company behavior and conduct policies.
• Efficiently onboard new employees within the Business Unit.
• Manage and develop team members according to identified business and personal development needs.
• Review and assess the status of all contracts and projects within the Business Unit.
• Manage client relationships and conduct regular contract review meetings.
• Oversee client contracts and handle client debt reduction.
• Identify additional business opportunities with existing clients.
• Submit the bi-annual self-assessment report.
• Supervise and coordinate debt reporting and collection across the business units.
• Comply with the company's internal reporting procedures.
• Prepare monthly operational reports for the company's board.
• Ensure all key Business Unit activities are accomplished up to the desired quality standards and within the specified time.
• Renew necessary licenses and registrations.
• Manage critical government portals.
• Issue employee-related documentation.
• Ensure ongoing compliance with employee mobilization and immigration.
• Participate in team and project management meetings as needed.
• Assist HR in preparing, processing, and submitting legal documents.
• Support finance in preparing financial documentation and chasing overdue invoices.
• Make internal referrals to our services and products when appropriate.
• Serve as a backup for the Head of Strategic Accounts.
• Support the OMT in driving internal change and improving policies and processes within the organization.
• Make internal referrals to our services and products when appropriate.
• Serve as a backup for the Head of Strategic Accounts.
• Support the OMT in driving internal change and improving policies and processes within the organization.