الوصف الوظيفي
Expected Activities:o Assisting with incident and problem management activities.o Participating in Root Cause Analysis reviews as applicable.o Monitoring backup activity for the in-scope environment.o Performing routine backup policy changes.o Participating in the planning, approval, and implementation of approved change management requests.o Participating in backup capacity measurement and planning.o Assisting with detailed technical planning for future initiatives.o Updating client operational procedures and documents.o Ensuring all backups are properly run and completed on time. Restores will be processed within mutually agreed to timeframes.o Documenting operational best practice processes and procedures related to the backup environment.Skills and Working Conditions:o Excellent communication and interpersonal skills.o Ability to analyze data and generate actionable insights.o Strong problem-solving and decision-making abilities.o Willing to work after working hours and in weekendsKey Competencies:- very good knowledge with Dell Data Protection portfolio, Cyber Recovery and CyberSense- PowerProtect Data Manger – PPDM- PowerProtect Data Domain- PowerProtect Cyber Recovery- CyberSense- CRS- AVAMAR- DPC- DPA- Education: Bachelor’s degree in Information Technology, or a related field. - Experience: 5-6 years of experience Dell Data Protection Engineer role. Experience in government is preferred.
