Delivery Consultant

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk.

Your Role and Responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients’ goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients’ business challenges, this role is for you. To help achieve this win-win outcome, a ‘day-in-the-life’ of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients’ main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team

Required Technical and Professional Expertise
• Demonstrate a history of success as a delivery consultant, pre-sales, enterprise architect, or equivalent role for at least 2 – 3 years
• At least 1- 2 years of experience in the consulting of the following IBM products:
– IBM Cloud Pak for Integration:
– API Connect / DataPower
– MQ
– App Connect Enterprise (ACE)
• Basic experience in consulting for Openshift, Ansible, Kubernetes, Linux
• Have a proven track record of at least 1 – 2 years of technical client management remote and on client site
• Have handled difficult customers or situations and can demonstrate resolutions
• Proven ability to navigate data and people to find answers
• Execute customer success plan to drive adoption post-deployment and guide clients through their migration projects

Preferred Technical and Professional Expertise
Additional consulting skills: Cloud Pak for Integration and RedHat OpenShift Container Platform