Debt Collector

work closely with customers to communicate debt amounts, set a payment deadline and assist them with a payment plan to eventually resolve their debt. so, they must have good Negotiation, A good follow-up skills and a strong understanding of their company’s products and services.

• Regular follow-up by emails & Telephone calls with past due customers to ensure the collection of overdue amounts within the earliest cycle.
• Ensuring that company finances are recovered on time through rigorous customer follow-ups.
• Maintain a consolidated collection report by registering all customer interactions.
• Transfer or escalate the collection process to the necessary department and maintain open communication until resolution.