Country Sales Manager

Role Objective / Purpose

The Country Sales Manager is responsible for assisting the team in achieving individual and team sales targets of the Kitchen & Laundry department (wholesales)

of their region. Furthermore, the position is also responsible for following branding guidelines, and ensuring

customer satisfaction. S/He provides due leadership to the country’s salesforce and also provides

the necessary support.

Key Duties & Responsibilities

• Develop the annual business plan of the region in coordination with the Head (Director) whilst

ensuring its alignment with the annual business plan

• Provides the expertise and objectivity to analyze and evaluate business development

opportunities, including expansion in different sectors and the introduction of new products

• Stay abreast of customer requirements and recommend the introduction of new products to the Division Head

• Coach, train, and support the team in achieving individual and team sales targets

• Works with the salesforce to prepare performance metrics, set sales targets, and reporting

requirements and presents monthly progress to management toward achieving agreed targets

and performance metrics

• Assist the Division Head in preparing performance metrics and sales targets

• Maintains effective market intelligence and early warning service related to market trends and

anticipated future developments to identify potential opportunities and threats and suggest

appropriate executive action

• Assist the Division Head in sales forecasting / reforecasting activities

• Assists the Division Head in developing market penetration strategies specific to the position’s

assigned region

• Continuously examines and recommends improvement opportunities related to service quality and

operational processes in order to increase customer satisfaction

• Works closely with the Head (Director) in the development of all market research and provides

sufficient/timely feedback

• Ensures collaboration across sales teams to broaden the spectrum of sales

• Ensures the teams are compliant with company policies

• Ensures the confidentiality of the Company’s information and enhances the Company’s reputation

• Ensures sales resources have received appropriate training on sales techniques and relevant

technologies and tools

• Identifies training needs of the salesforce and design and estimation team in coordination with HR

• Evaluate the performance of the respective country’s salesforce and the design and estimation

team and provides sufficient feedback and development opportunities

• Produces periodic sales reports for management review

Meets with Clients to understand their requirements

• Maintains effective market intelligence specific to the customer requirements and early warning

service related to market trends

• Recommends marketing activities that could enhance sales performance

• Evaluate salesforce headcount and specialization requirements based on market intelligence

• Oversees the designs developed by the sales consultants to ensure they are in line with the client

expectations

• Coordinates with the Operations to ensure procurement, supply chain, and installation services are

efficiently provided as per agreed schedules

• Collaborates with the Procurement Department in evaluating and recommending new suppliers /

manufacturers