The purpose of the Contract Manager role is to proactively manage the Contract Management lifecycle process from the pre-award phase (planning) to Contract closure and drives the Contract performance and compliance while working day-to-day with the operational stakeholders.
Involved in the Source to Contract phase to Provide inputs to relevant stakeholders in negotiation decisions involving legal or regulatory requirements, Contract standards and cost targets to ensure that the key organization interests are captured and covered in the Contract
Ensure internal stakeholders and the Company Procurement organization are consulted for any strategic decisions, Contract Variations, or approvals for complex Contracts Closely monitor handover phase to ensure the Procurement Department have accurately completed the necessary templates and provided needed information to the CM team
Lead Contract Management reviews (setting, analysis and monitoring of KPI’s) via regular cadence. Facilitate and own the record keeping for all Contract-related correspondence and documentation. Monitor Contracts actively and complete Contract close-out, prompt for extension or renewal, and or short cancelation, as required Ensure alignment to standards, procedures, and templates set by the Center Of Excellence (CoE) Contract Process Owner
Recognize procurement negotiation issues and options and make informed assessment of negotiation arguments. Ensure the contracted services are delivered in accordance with the intent of the Contract, risks are identified, and performance effectively managed Escalate any contractual deviations to the legal department & closely follow-up legal actions as a result of contractual deviations
Support the relevant stakeholders in developing related materials to implement innovative performance and measurement metrics and incentive schemes in alignment with relevant stakeholders. Provide input on suppliers / vendors payment processing in alignment with the Contract. Liaise with Shared Services as necessary for all Contract procurement requiring inputs or actions thereto, mainly with Procurement, Accounting, Legal & Insurance, SRM, Finance Department. Lead stakeholder communications regarding contractual updates, changes, and overall performance, and provide guidance on complex matters
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