Commercial Trading Manager | Retail | Marks & Spencer | KSA
Location: Riyadh, SA
Job Requisition ID: 165287
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Role Overview
The E-Commerce Merchandiser is responsible for
merchandising and trading across Marks & Spencer's e-commerce platforms and third-party channels, focusing on driving performance in key categories such as
Clothing, Home, Beauty, and Food.
This role ensures
product content, availability, and promotions are strategically optimized to deliver a
market-leading customer experience and achieve business goals. The job holder will work closely with
cross-functional teams, including
Buying, Demand Planning, Content, Marketing, and Design, to ensure seamless strategy alignment. Additionally, they will support the
Senior Online Merchandiser in maintaining M&S's high standards and in implementing innovative solutions to enhance the customer journey.
Key Responsibilities
General Duties:
Monitor
web analytics as per principal guidelines. Develop and execute improvement plans to enhance the
customer experience. Incorporate
best practices to ensure seamless online-to-offline flow. Manage
online merchandising and
category listings to drive performance. Prepare reports and analyze
conversion numbers and KPIs. Leverage sales insights for
demand management and forecasting. Develop and execute
SEO and
PPC marketing strategies. Plan, execute, and manage
promotions effectively. Keep the e-commerce site engaging with updates such as
banners and
blogs. Build and maintain strong relationships with internal and external stakeholders, particularly
Buying and
Brand teams.
Required Skills and Qualifications
Education & Experience:
Previous experience in a
range/category role or similar position.
2–4 years of experience in a commercial role, preferably in
Health & Beauty. Graduate or graduate-caliber qualification. Strong understanding of
retail processes and operations.
Technical Skills:
Proficiency in
MS Office tools. Experience with
e-commerce content management systems. Analytical and numerical skills, with knowledge of key drivers in the
Beauty and Skin Care market.
Behavioral Competencies
Alignment with
Al-Futtaim's culture and values. Ability to work in a
fast-paced environment and deliver results promptly.
Resilient, driven, and goal-oriented. Passionate with a
can-do attitude. Strong eye for
product and
trading opportunities. Excellent
attention to detail and
commercial skills. Team-oriented, capable of working cross-functionally in a collaborative environment.
Results-driven, with a focus on implementing and delivering new ideas. Strong
communication skills. Ambition grounded in realistic expectations.
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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate
why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
