Commercial & Procurement Business Partner - Talent Pool
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
We are looking for a Commercial & Procurement Business Partner to engage in delivery of the strategic vision, operational planning and execution of client and supplier / subcontractor contracts in the identified Sector at Serco Middle East.The role has accountability for delivery of all pre- and post-contract support, including direct and outsourced service delivery solutions whilst following the Serco Business Lifecycle (Gate 1 – Gate 9) within SME.
An ideal candidate should possess strong business acumen, able to understand complex business needs and drivers, and identify ways to address them; they should be comfortable to work in complex changing environment with demanding business objectives in a competitive market sector.
The role will be based in our office in Riyadh.
Key Accountabilities
- To ensure that customer facing and /or any subcontractor or service provider contractual commitments entered into by the division represents a positive commercial position for the company and comply with applicable legislation.
- Provide oversight and management for all sector / divisional contracts, ensuring support to Contract Managers on disputes, variations, scope creep, cash collection and margin improvement activities to support the broader business objectives.
- Subject Matter Expert that provides a professional service to the organisation.
- Be the Business Partner to the assigned sector and /or corporate functions, a primary point of contact for all commercial and procurement matters and act the ‘Intelligent Customer’ interface point between the business and external client and supplier stakeholders.
- Builds strong relationships with all stakeholders internal and external esp. Customers and /or suppliers in particular the commercial, contracts, legal and procurement functions of those customers.
- Drive early engagement and collaboration with bid teams to ensure bid requirements are understood and deliverables, resourcing and budget are agreed to create competitive solutions that meets bid requirements, leverages the existing supply base or sources new suppliers as required, and mitigates risk to support profitable growth.
- Responsible for the provision of commercial and procurement support to the bids, transitions and BAU projects, leveraging the capacity and expertise within the team, SME division and professional per network outside SME.
- Ensure procedures and key controls remain fit of purpose, reflect legislative and regulatory requirements and ensure team members plays a pivotal role at a detailed level, on those commercial negotiations that are either material in terms of impact on financials, impact on strategy or level of complexity.
- Participate in the planning and budgeting process across the business units providing input relating to cost pressures and savings.
- Support to the use of Serco Group’s CPM, CMA, SharePoint toolsets to improve / assist the business in managing and tracking all contractual obligations.
- Ensures all legally binding documentation, is properly filed, and recorded both electronically and in hard copy form.
Specific Requirements
- Minimum 10 years’ experience in commercial / procurement / contract management roles
- Graduate calibre with a Bachelor’s degree
- Post-graduate qualification (e.g. MSc/MBA) or a professional qualification such as MCIPS and / or any other internationally recognised commercial qualifications are desirable but not essential
- Extensive knowledge and experience of drafting, negotiating, agreeing and executing a wide range of commercial contracts / instruments including confidentiality, teaming and JV type, framework, supply chain, sales agreements, etc. that represent a positive commercial outcome for the division.
- Advanced understanding of the key components of contracts, terms and conditions and the legislative environment that applies to and affects such commercial contracts.
- Extensive knowledge and experience in risk identification and management and structuring commercial contractual paperwork to mitigate or minimise such identified risks / issues.
- Experience of working and evaluation commercial financial models for valuation and bids submission.
- Will have a track record of developing and implementing procurement strategies and pipeline of associated procurement projects delivering innovative solutions and financial benefits.
- Experienced in supplier relationship and performance management.
- Experience of working in a multi-site organisation.
- Staff management and Operational support experience.
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
- Competitive monthly pay and allowances that are commensurate with the role and industry standards
- Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
- We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
- We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
- We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
- We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
- As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.
