Collector

The Collector position in Jeddah and Riyadh Saudi Arabia,

Major Responsibilities:

1. Debt Collection:

• Proactively contact customers (via calls, emails, or letters) to collect overdue payments and resolve outstanding balances.
• Monitor and track customer accounts to identify overdue payments and follow up accordingly.

1. Account Reconciliation:

• Regularly reconcile customer accounts, ensuring that discrepancies, disputes, or errors are resolved efficiently.
• Coordinate with internal teams (e.g., finance and sales) to clarify issues related to payments or credit terms.

1. Payment Negotiation:

• Negotiate payment plans with customers who are facing financial difficulties, ensuring favorable terms for both the company and the customer.

1. Reporting & Documentation:

• Maintain accurate records of all collection activities, including customer interactions, payment agreements, and account adjustments.
• Prepare and submit regular reports to management on collection status, outstanding debts, and recovery progress.

1. Legal and Regulatory Compliance:

• Ensure all collection practices comply with legal and regulatory standards.
• Collaborate with the legal team if legal action is required for seriously delinquent accounts.

1. Relationship Management:

• Build and maintain strong relationships with customers to facilitate smooth collection processes and minimize future overdue payments.

1. Risk Analysis:

• Assess the risk of non-payment from customers and advise on credit limits or additional steps to mitigate risk.

Key Requirements:

1. Educational Background:

• Bachelor’s degree in finance, accounting, or a related field is typically preferred.

1. Experience:

• Previous experience (2-5 years) in credit control, debt collection, or accounts receivable is often required.
• Familiarity with the company’s specific industry or B2B collection experience can be beneficial.