The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
The Purpose of the Role
·Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices, looking at payment trends and history, timely escalation and/or resolution of disputes and timely escalation of collection issues to the business
·Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
·Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
·Analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business
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Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
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Adds value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
·Responsible for Unapplied Cash resolution and prevention
·Prepare reports and attend cash calls with Business
·Drive dispute resolution and ensure resolved disputes are cleared on a timely manner.
·Participate on Continuous Improvement process by contributing to improvement ideas monthly while using RPS Techniques (5Why, Fishbone, Gembas)
·Build Customer Rapport and effectively manage Past Dues via calls to customers and other communication channels (Email, Sales Force, Portal)
·Manages a portfolio of Customer Segment A & B (with focus on digital based on regional specifics: Direct Debit, ACH, EDI, SDI, E-Commerce, Credit Cards)
Qualification
We Offer:
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.