Collection Officer The purpose of the role is to ensure that all receivables are collected in a timely manner and the process to follow up and engage with overdue customers adheres to the market organization's guidelines. The role involves achieving the credit and collection objectives of the organization and striking a balance between maintaining excellent working relationships with customers and ensuring timely payments. The job holder needs to develop and monitor a credit control system with sales and marketing, finance, and executive team members.
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
Following up through emails/calls on outstanding debts with customers and sales team, in order to maintain positive cash flows for the company. Helping establish finance to finance relationships with customer finance teams. Joint partnership with the Sales Team in reconciling accounts with customers, as well as resolving related reconciliation issues, such as invoice discrepancies, etc. Visiting customer if needed for critical cases. Managing banks related tasks such as (depositing checks, commercial officers, bank follow ups) Helping establish finance to finance relationships with customer finance teams. Regular visits to customers to follow up for the account receivable.
> Each new employee takes part in our ‘Welcome to Hilti' Training to experience our corporate culture as part of the onboarding period.
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